DEF-008 — Password requirements not communicated (Create Account)
DEF-008 — Password requirements not communicated (Create Account)
Summary
When entering a password that does not meet minimum requirements during Create an Account, the app shows an alert popup “enter valid password” without explaining what the minimum password requirements are. The UI also does not highlight the invalid field or provide inline guidance.
Environment
- Platform: DriveLink iOS App
- Area: Authentication / Registration / UX
- Requirement(s): FR-51 (Password Strength Validation), FR-01 (User Registration)
- Date Reported: 2025-12-26
- Testing Phase: iOS App Initial Execution (3rd Milestone)
Steps to Reproduce
- Create an Account
- Enter a password that does not meet minimum requirements
- Submit
- Observe alert popup says “enter valid password” with no context on minimum requirements
- No UI highlighting to indicate what is wrong
Expected Behaviour
Display password requirements clearly (and ideally inline near the password field) and show specific validation feedback (highlight the field + helper text) so the user can correct the input.
Actual Behaviour
When entering a password that does not meet minimum requirements during Create an Account, the app shows an alert popup “enter valid password” without explaining what the minimum password requirements are. The UI also does not highlight the invalid field or provide inline guidance.
Impact
- Users cannot self-correct password issues
- Increases registration drop-off and support requests
Severity
Medium
Status
Pending Retest (as of the February 8, 2026 status report) - Dev Fix Claimed: Yes - Note: Developer claims fixed with password validation popup — awaiting verification
Reported By
QA / Testing Team